State Farm® Insurance Agent Eric Rose

"Chase spent a lot of time helping me sift through all my options for home and auto insurance. He went above and beyond to make sure transitioning to State Farm was a smooth process. Chase made sure I was able to maintain and/or increase the amount of coverages which saved me nearly two thousand dollars a year! The peace of mind I have now is priceless. Thank you Chase and State Farm!"

"I appreciate good service when I am spending money. Patience, kindness, human like stand up person. Those things bring value to a company. Insurance is going to sell no matter what company, one may just be higher than the other but it will sell. The agents who sale it add value to the quoting process when they are knowledgable and understanding. Thats who I got, Mr. Chase Mullinax. I know he makes this company some money because he was a great agent and walked me through every little process when I didnt have what I needed in the moment. Whatever you are paying him, double it to secure him because he can make State Farm some money."

"I want to share a positive experience I recently had with State Farm (Eric Rose Agency). After a few frustrating conversations with the agency, I was finally contacted by Taylor Smith. Taylor went above and beyond to address all my issues, provide needed information, and make sure all documents were submitted so my coverage was not in jeopardy. In this day and age, it was very refreshing to have a caring, competent person treat me as a valued customer and person. Well done and thank you Taylor!!!!!!!"

"Good Morning Dustin- I wanted to check in with you on the non-renewal of the policies and make sure you have obtained other insurance on the GMC and home, which non-renewed April 1. The trailer will non-renew May 5. We apologize for the action taken by Underwriting and are here to assist in any way we can. Thank you I do not believe that at all. I called into your office 3 times. I left 2 voice mails with no call back. And I actually spoke with a very nice young lady once as well. She was so assuring on the phone with me that she would help me with this situation. And I got no response from her. I spent time explaining to her the situation I have found myself in with the claims on my history and she agreed with me that there are two that should not be on there. My most recent auto claim and my most recent home claim. The auto claim: I have called and talked with the claims department several different times (after no response from your team) and they assured me it would be removed. The claim was filed on site of an accident that I was not at fault of. The other party has assumed full liability and State Farm has paid nothing on this claim. Yet the claim is still on my history. The home claim: same story with this one as far as contact goes. This claim should and could be subrogated by SF to the responsible party. They have all needed information for this to be completed. These claims being on my history have caused me to lose coverages for both my home and auto, caused my auto coverage to increase by more than 5 times the annual cost, and caused my home insurance to more than double. I am extremely disappointed in appointing your agency as my agent as I received no help from your team at all after several attempts. And very disappointed in State Farm as a whole for the unwillingness to help a customer; especially considering I had so many coverages with you. I should not, but if I do have any remaining open coverages with you, please cancel them effective immediately. I will never do business with State Farm again. I see now why State Farm has the highest amount of active lawsuits against them by consumers. I will be joining that list shortly, as I have already spoken with an attorney. And you guys, if you have not already, will be hearing from the Insurance Commissioner for GA, as I have opened a complaint with them in regards to both of these claims as well."

"Taylor Smith is the best. She is always so prompt to return my calls or emails. She is very knowledgeable and always so willing to help. A huge plus is her friendly disposition. She is my go to person when I need help. Thank you Taylor for always being there, you are the best."