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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Austin Carroll

August 11, 2023

5  out of  5 rating by Austin Carroll
"Chase was very nice and very helpful, very satisfied with talking with him."

Susan Albritton

August 4, 2023

5  out of  5 rating by Susan Albritton
"Chase spent a lot of time helping me sift through all my options for home and auto insurance. He went above and beyond to make sure transitioning to State Farm was a smooth process. Chase made sure I was able to maintain and/or increase the amount of coverages which saved me nearly two thousand dollars a year! The peace of mind I have now is priceless. Thank you Chase and State Farm!"

Marc Ruiz

July 22, 2023

5  out of  5 rating by Marc Ruiz
"Great customer service and the employees where very polite and helpful"

Tony Noland

July 20, 2023

5  out of  5 rating by Tony Noland
"Many Thanks! to Tiffany Doan for the help & assistance you recently provided my son - Nick - with his Policy update. Your prompt and professional response is greatly appreciated. Tony Noland"

Jasma Williams

July 12, 2023

5  out of  5 rating by Jasma Williams
"I appreciate good service when I am spending money. Patience, kindness, human like stand up person. Those things bring value to a company. Insurance is going to sell no matter what company, one may just be higher than the other but it will sell. The agents who sale it add value to the quoting process when they are knowledgable and understanding. Thats who I got, Mr. Chase Mullinax. I know he makes this company some money because he was a great agent and walked me through every little process when I didnt have what I needed in the moment. Whatever you are paying him, double it to secure him because he can make State Farm some money."

Michael Caponey

June 26, 2023

5  out of  5 rating by Michael Caponey
"Taylor was very responsive and very knowledgeable and provided options and guidance to lower my monthly auto insurance premium."

Jane Lee

June 22, 2023

5  out of  5 rating by Jane Lee
"Taylor answered every question and helped in every way asked, and she did it kindly and with a smile. Thanks, T, for making business a little more pleasurable."

Danny Sridej

June 19, 2023

5  out of  5 rating by Danny Sridej
"Quick professional services and affordable premium."


May 18, 2023

5  out of  5 rating by JAMES JORDAN
"Chase has some of the best customer service that I have ever experienced. He took care of me right away giving me the best quote that he could. He looked for all discounts that he could apply. I’m be satisfied with my experience."

Bryan Wheeler

April 12, 2023

5  out of  5 rating by Bryan Wheeler
"Tiffany very helpful with follow-up on ensuring an update was made to my account. Thank you."

Arthur Wesley

April 7, 2023

5  out of  5 rating by Arthur Wesley
"I want to share a positive experience I recently had with State Farm (Eric Rose Agency). After a few frustrating conversations with the agency, I was finally contacted by Taylor Smith. Taylor went above and beyond to address all my issues, provide needed information, and make sure all documents were submitted so my coverage was not in jeopardy. In this day and age, it was very refreshing to have a caring, competent person treat me as a valued customer and person. Well done and thank you Taylor!!!!!!!"

Jason smith

April 4, 2023

5  out of  5 rating by Jason smith
"Taylor was very nice and helpful when it came to understanding how my policy works and offering me all the discounts that were available to me. I would definitely recommend her and Eric Rose State Farm to anyone who is looking for a great insurance agency."

Dustin Davis

April 4, 2023

1  out of  5 rating by Dustin Davis
"Good Morning Dustin- I wanted to check in with you on the non-renewal of the policies and make sure you have obtained other insurance on the GMC and home, which non-renewed April 1. The trailer will non-renew May 5. We apologize for the action taken by Underwriting and are here to assist in any way we can. Thank you I do not believe that at all. I called into your office 3 times. I left 2 voice mails with no call back. And I actually spoke with a very nice young lady once as well. She was so assuring on the phone with me that she would help me with this situation. And I got no response from her. I spent time explaining to her the situation I have found myself in with the claims on my history and she agreed with me that there are two that should not be on there. My most recent auto claim and my most recent home claim. The auto claim: I have called and talked with the claims department several different times (after no response from your team) and they assured me it would be removed. The claim was filed on site of an accident that I was not at fault of. The other party has assumed full liability and State Farm has paid nothing on this claim. Yet the claim is still on my history. The home claim: same story with this one as far as contact goes. This claim should and could be subrogated by SF to the responsible party. They have all needed information for this to be completed. These claims being on my history have caused me to lose coverages for both my home and auto, caused my auto coverage to increase by more than 5 times the annual cost, and caused my home insurance to more than double. I am extremely disappointed in appointing your agency as my agent as I received no help from your team at all after several attempts. And very disappointed in State Farm as a whole for the unwillingness to help a customer; especially considering I had so many coverages with you. I should not, but if I do have any remaining open coverages with you, please cancel them effective immediately. I will never do business with State Farm again. I see now why State Farm has the highest amount of active lawsuits against them by consumers. I will be joining that list shortly, as I have already spoken with an attorney. And you guys, if you have not already, will be hearing from the Insurance Commissioner for GA, as I have opened a complaint with them in regards to both of these claims as well."

Bonnie Jones

March 22, 2023

5  out of  5 rating by Bonnie Jones
"I asked for help regarding my auto insurance rate, and the response was very quick. The agent told me how I could save with a simple online defensive driving course that will reduce my rate for three years. Thanks so much for such quick and professional assistance!"

Jacob Bilthuis

March 17, 2023

5  out of  5 rating by Jacob Bilthuis
"Fantastic customer service with prompt response. Able to easily explain policies and get me everything I needed and nothing I didn’t. Have 2 vehicles and home insurance through Eric Rose State Farm. Taylor has been fantastic working with."

Jay Drake

March 16, 2023

5  out of  5 rating by Jay Drake
"Saved me so much money and got me more coverage!"

Nycole Wimby

March 7, 2023

5  out of  5 rating by Nycole Wimby
"Very professional and was very open to help with my needs thank you so much Taylor."

Roger Potts

February 27, 2023

5  out of  5 rating by Roger Potts
"I have to say that Taylor rocks!! She has had to help me on many occasions and her professionalism was impeccable I would recommend her to be your insurance advisor at any time thank you Taylor so much love you Mr Potts"

Terry Johnston

February 22, 2023

5  out of  5 rating by Terry Johnston
"Taylor Smith is the best. She is always so prompt to return my calls or emails. She is very knowledgeable and always so willing to help. A huge plus is her friendly disposition. She is my go to person when I need help. Thank you Taylor for always being there, you are the best."

Kenny Beenken

February 20, 2023

5  out of  5 rating by Kenny Beenken
"Thank You so much Taylor Smith with the Eric Rose agency for all the amazing hard work you do for us and all your other clients! 5 STARS ⭐️⭐️⭐️⭐️⭐️"

Wade Carey

January 5, 2023

5  out of  5 rating by Wade Carey
"Dealt with Chase at this local agency. His customer service is what sealed the deal. Good folks to deal with."

Katherine Gleaton

December 27, 2022

5  out of  5 rating by Katherine Gleaton
"I worked with Chase to get coverage today and would recommend him to anyone in need of assistance."

David Battard

December 14, 2022

5  out of  5 rating by David Battard
"Very personable, professional and timely...I have been in the Insurance business for 30 years and I was impressed with his knowledge and timely correspondence.."

leroy Summerour

December 7, 2022

5  out of  5 rating by leroy Summerour
"Taylor Smith helped me with my current auto insurance needs. She was very courteous and helpful during the process. Thanks"

Shawn Caldwell

December 2, 2022

5  out of  5 rating by Shawn Caldwell
"Taylor Smith responded to me quickly and was a great help"