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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jacob Bilthuis

March 17, 2023

5  out of  5 rating by Jacob Bilthuis
"Fantastic customer service with prompt response. Able to easily explain policies and get me everything I needed and nothing I didn’t. Have 2 vehicles and home insurance through Eric Rose State Farm. Taylor has been fantastic working with."

Jay Drake

March 16, 2023

5  out of  5 rating by Jay Drake
"Saved me so much money and got me more coverage!"

Nycole Wimby

March 7, 2023

5  out of  5 rating by Nycole Wimby
"Very professional and was very open to help with my needs thank you so much Taylor."

Roger Potts

February 27, 2023

5  out of  5 rating by Roger Potts
"I have to say that Taylor rocks!! She has had to help me on many occasions and her professionalism was impeccable I would recommend her to be your insurance advisor at any time thank you Taylor so much love you Mr Potts"

Terry Johnston

February 22, 2023

5  out of  5 rating by Terry Johnston
"Taylor Smith is the best. She is always so prompt to return my calls or emails. She is very knowledgeable and always so willing to help. A huge plus is her friendly disposition. She is my go to person when I need help. Thank you Taylor for always being there, you are the best."

Kenny Beenken

February 20, 2023

5  out of  5 rating by Kenny Beenken
"Thank You so much Taylor Smith with the Eric Rose agency for all the amazing hard work you do for us and all your other clients! 5 STARS ⭐️⭐️⭐️⭐️⭐️"

Wade Carey

January 5, 2023

5  out of  5 rating by Wade Carey
"Dealt with Chase at this local agency. His customer service is what sealed the deal. Good folks to deal with."

Katherine Gleaton

December 27, 2022

5  out of  5 rating by Katherine Gleaton
"I worked with Chase to get coverage today and would recommend him to anyone in need of assistance."

David Battard

December 14, 2022

5  out of  5 rating by David Battard
"Very personable, professional and timely...I have been in the Insurance business for 30 years and I was impressed with his knowledge and timely correspondence.."

leroy Summerour

December 7, 2022

5  out of  5 rating by leroy Summerour
"Taylor Smith helped me with my current auto insurance needs. She was very courteous and helpful during the process. Thanks"

Shawn Caldwell

December 2, 2022

5  out of  5 rating by Shawn Caldwell
"Taylor Smith responded to me quickly and was a great help"

Ronda O'Kelley

December 1, 2022

5  out of  5 rating by Ronda O'Kelley
"Chase Mullinax was awesome! He responded quickly to my online quote request and answered all questions. My new policy allows for better coverage at a cheaper rate. I'm very pleased with my decision to switch to State Farm. Thank you for all your help."

Jessica Mote

November 29, 2022

5  out of  5 rating by Jessica Mote
"I am very happy with our new policy and knowledge that chase gave us!!!! He went above and beyond to help us. Deffinetly would recommend them and chase was very knowledgeable and very patient with me. 5* +++ thank you state farm family were happy to be apart of the family"

Teresa Hinojos

November 28, 2022

5  out of  5 rating by Teresa Hinojos
"Chase was incredible! Couldn’t have asked for a better representative! Thank you!"

Linda Mayfield

November 9, 2022

5  out of  5 rating by Linda Mayfield
"Great business aim to pls customers always."

Carri Betts

November 3, 2022

5  out of  5 rating by Carri Betts
"Amelia was extra helpful when calling about finding out about adding my new car. She was polite, kind and friendly."

Jake Bennett

November 2, 2022

5  out of  5 rating by Jake Bennett
"Taylor was a fantastic representative of StateFarm! She answered all of my questions with perfect explanation. If she didn't know the answer she would get the answer in no time! I will easily refer her to any other young people (like me) who are trying to figure out insurance!"

David Galloway

November 2, 2022

5  out of  5 rating by David Galloway
"Taylor Smith was very helpful with a problem I had. In the future I will definitely call her with any questions or problems I have."

Hernan Diaz

October 22, 2022

5  out of  5 rating by Hernan Diaz
"Excellent service Chase, thanks for help."

alex cheney

September 28, 2022

5  out of  5 rating by alex cheney
"Chase was very helpful with switching insurance. He was extremely patient and explained everything well."

Karyn Martin

September 28, 2022

5  out of  5 rating by Karyn Martin
"Taylor is so kind and helpful! So goes out of her way to make sure you are clear on everything! Would definitely recommend her!"

Michelle Bondric

September 13, 2022

5  out of  5 rating by Michelle Bondric
"The Eric Rose State Farm agency in Jefferson has been absolutely great to work with my insurance needs. Taylor Smith was very professional, great customer service and explained in details every question and concern I had. I was very confident to insure 3 vehicles and home with State Farm. She offered and presented an amazing service and had a great attitude. For so many years I have dealt with insurance agents but never had such a pleasant experience. Anyone that has insurance needs go to Eric Rose State Farm agency, give it a try and experience for yourself. You will not be disappointed. Thank you Taylor."

Luke Seaborn

September 1, 2022

5  out of  5 rating by Luke Seaborn
"Changed all of my insurance over to State Farm recently, go and see Chase at the Eric Rose agency. Extremely professional, dialed in the perfect policy for my house my truck and my workshop all in one package. No muss, no fuss."

brittney

August 16, 2022

5  out of  5 rating by brittney
"Chase was a tremendous help. He was friendly and answered all of my questions. He never pushed the policy on me and respected the fact that I (initially) only wanted to get a quote. He did call for a follow up to let me know the rate he originally quoted had actually dropped. His customer service, along with the great rate he gave us, was a big factor in us switching our insurance provider to State Farm."

Larry Estes

August 10, 2022

5  out of  5 rating by Larry Estes
"Excellent customer service by Taylor!"